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Two channels, and a clear rule for which one to use.
Quick questions, "is this a bug?", pairing, and anything you'd rather show than describe. Start here for everything.
Environment: macOS / Windows, browser + version
Package version: @strongtie/design-system x.y.z
Steps: 1. … 2. … 3. …
Expected: what should happen
Actual: what happened insteadCovered — bugs, install and auth help, usage questions, and design-review feedback.
Not covered — writing your application code, non-design-system issues, and urgent production incidents (those go to your on-call path, not here).
Describe the blocker — what you tried, what you expected, and what happened.
If there's no reply within a day, post again with BLOCKED and your ship date so it doesn't get lost in a busy channel.
If you're still stuck, escalate to the design-system owner.
Being blocked by us should be rare — every component is className-overridable,
and the CSS-only stylesheet is always a fallback.